Refund Policy

1. No Refund Policy

• Once a payment is processed, it cannot be reversed, refunded, or cancelled.
• This policy applies to all services including but not limited to job postings, premium memberships, verification services, and any other paid features.
• No refunds will be provided for unused services, subscription periods, or changes in user circumstances.

2. Payment Confirmation

• Before completing any payment, ensure all details are correct including:
  • Selected service/plan
  • Payment amount
  • Billing information
  • Subscription duration (if applicable)
• You will receive an email confirmation immediately after successful payment.
• Keep the payment confirmation email and transaction ID for your records.

3. Failed Transactions & Technical Issues

• In case of a failed transaction where money was debited but service was not activated, contact us immediately at [email protected].
• Provide the following details for investigation:
  • Transaction ID
  • Payment date and time
  • Screenshot of payment confirmation
  • Bank statement showing the debit
• Investigation may take 7-10 business days. If the transaction failed but was charged, we will activate the service or coordinate with the payment gateway for resolution.

4. Service Cancellation

• You may cancel any subscription service, but no refund will be provided for the remaining period.
• Cancelled services will remain active until the end of the paid period.
• Auto-renewal can be turned off at any time from your account settings.

5. Dispute Resolution

• For any payment-related disputes, contact our support team at [email protected].
• Include "Payment Dispute" in the subject line and provide all relevant details.
• We will investigate and respond within 5-7 business days.

6. Connection to Terms & Conditions

This Refund Policy is an integral part of our Terms & Conditions. By using our services, you agree to both documents.

7. Payment Methods

8. Contact for Payment Issues